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Customer Success Training: CourseCareers Customer Success Program

Jenn Leach
5 min readNov 30, 2023
Photo by Tim van der Kuip on Unsplash

In this post, I’m talking about customer success training.

This is a field different from customer service, which is a big misconception.

I really love this career because it’s one of the only high-income careers that you don’t need a degree or experience to work within.

I’m covering the CourseCareers Customer Success training program which will teach you what you need to know to land a Customer Success job within a few weeks to a few months.

Whether you’re trying to make a career change or you’re new to the workforce and targeting Customer Success, this article is for you.

Let’s get into it!

What is Customer Success?

At its core, customer success is the practice of helping customers achieve their desired outcomes when using your product or service.

This involves more than just providing customer support; it’s about anticipating and satisfying customer needs and wants to boost revenue and loyalty.

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Jenn Leach
Jenn Leach

Written by Jenn Leach

A coffee obsessed, Netflix binge watching cat mama writing over at https://www.millennialnextdoor.com. 📩 jenn@millennialnextdoor.com

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